Effective Date: June 29, 2026

Welcome to LeadPatrol. By accessing or using our website and services, you agree to these Terms & Conditions. If you do not agree with these terms, please do not use our services.

1. About LeadPatrol

LeadPatrol provides an automated missed call text-back service that helps businesses respond to missed calls, capture customer information, and receive lead notifications.

2. Eligibility

You must be at least 18 years old and authorized to act on behalf of your business to use LeadPatrol.

3. Subscription

LeadPatrol is offered as a monthly subscription service.

Your subscription will automatically renew each billing period unless canceled before your next renewal date.

Failure to maintain an active subscription may result in the suspension or termination of LeadPatrol services, including automated text messaging and lead notifications. Service will resume once all outstanding balances have been paid.

Pricing is subject to change with prior notice.

4. Free Trial

If a free trial is offered, it is limited to one trial per business unless otherwise approved.

At the end of the trial period, your subscription may begin automatically unless canceled before the trial expires.

5. Refund Policy

LeadPatrol is a month-to-month subscription service with no long-term contracts.

You may cancel your subscription at any time.

Cancellation requests take effect at the end of your current billing period. You will continue to have access to the service until the end of the paid subscription term.

Because LeadPatrol is a digital software service, subscription fees are generally non-refundable once a billing period has begun.

For new customers, LeadPatrol offers a 30-Day Performance Promise. If you believe LeadPatrol has not helped you capture more qualified leads during your first 30 days of service, please contact us. We will review your account, work with you to optimize your setup, and may issue a refund at our sole discretion if we determine the service did not perform as intended.

Refund requests must be submitted within 30 days of the initial subscription purchase.

Refunds will not be issued for:

• Partial months of service

• Failure to use the service

• Customer configuration errors after onboarding assistance has been provided

• Subscription renewals after the initial 30-day period

Approved refunds will be issued to the original payment method and may take 5 to 10 business days to appear, depending on your financial institution.

6. Payments

Subscription fees are billed in advance.

You authorize LeadPatrol to charge your selected payment method for all applicable fees.

Failure to pay may result in suspension or termination of your service.

7. Cancellation

You may cancel your subscription at any time.

Cancellation prevents future billing but does not provide refunds for the current billing period unless required by law.

Your service remains active through the end of your paid billing cycle.

8. Acceptable Use

You agree not to use LeadPatrol to:

• Send spam or unsolicited messages

• Violate any federal, state, or local laws

• Harass, threaten, or deceive customers

• Send prohibited or illegal content

• Interfere with or disrupt our services

LeadPatrol reserves the right to suspend or terminate accounts that violate these terms.

9. Customer Responsibilities

You are responsible for:

Maintaining accurate account information

Ensuring your business complies with applicable telecommunications and marketing laws

Obtaining any legally required customer consent before communicating via SMS

10. Service Availability

While we strive for reliable uptime, LeadPatrol does not guarantee uninterrupted or error-free service.

Temporary outages may occur due to maintenance, third-party providers, or circumstances beyond our control.

11. Third-Party Services

LeadPatrol integrates with third-party providers including telecommunications and messaging services.

We are not responsible for outages, delays, or failures caused by third-party providers.

12. Intellectual Property

All website content, software, logos, graphics, branding, and technology remain the property of LeadPatrol.

You may not copy, reproduce, or distribute our materials without written permission.

13. Limitation of Liability

LeadPatrol is provided on an "as is" and "as available" basis.

To the fullest extent permitted by law, LeadPatrol shall not be liable for:

Lost profits

Lost business opportunities

Missed leads

Data loss

Indirect or consequential damages

Our total liability shall not exceed the amount you paid for the service during the previous month.

14. Disclaimer

LeadPatrol is provided "as is" and "as available."

We make no guarantees regarding:

• Increased sales

• Lead conversion rates

• Revenue increases

• Business performance

Results vary based on your business, industry, customer behavior, and responsiveness.

15. Indemnification

You agree to indemnify and hold harmless LeadPatrol, its owners, employees, and affiliates from any claims arising from your use of the service or your violation of these Terms.

16. Termination

LeadPatrol may suspend or terminate accounts that violate these Terms or misuse the platform.

17. Privacy

Your use of LeadPatrol is also governed by our Privacy Policy.

18. Changes to These Terms

We may update these Terms & Conditions at any time.

Updated versions become effective when posted on this website.

Continued use of the service constitutes acceptance of the revised Terms.

19. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the State of Florida, without regard to conflict of law principles.

20. Contact Information

LeadPatrol

Phone: (407) 564-8416

Email: [email protected]

Website: https://getleadpatrol.com