LeadPatrol ("LeadPatrol," "we," "our," or "us") values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website, software, and services.
By using LeadPatrol, you agree to the practices described in this Privacy Policy.
Information We Collect
Information You Provide
We may collect information you voluntarily provide, including:
• Name
• Business name
• Email address
• Phone number
• Billing information
• Account login credentials
• Customer support inquiries
Customer Communication Data
When using LeadPatrol, we may process:
• Incoming phone numbers
• Missed call information
• Customer responses
• Message history
• Lead details captured through automated text conversations
This information is processed solely to provide our services.
Automatically Collected Information
When you visit our website, we may automatically collect:
• IP address
• Browser type
• Device information
• Operating system
• Pages visited
• Time spent on pages
• Referral sources
• Cookies and similar technologies
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How We Use Your Information
We use your information to:
• Provide and maintain our services
• Process payments
• Respond to customer inquiries
• Improve our platform
• Monitor platform performance
• Prevent fraud and abuse
• Communicate important service updates
• Comply with legal obligations
Cookies
LeadPatrol uses cookies and similar technologies to:
• Remember your preferences
• Improve website functionality
• Analyze website traffic
• Measure marketing performance
You may disable cookies in your browser settings, though this may affect certain features of our website.
How We Share Information
We do not sell your personal information.
We may share information with trusted third-party providers that help us operate our business, including:
• Payment processors
• Cloud hosting providers
• SMS and telecommunications providers
• Analytics providers
• Customer support platforms
These providers are contractually obligated to protect your information.
We may also disclose information if required by law or to protect our legal rights.
Data Security
We use commercially reasonable administrative, technical, and physical safeguards designed to protect your information.
However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain information only as long as necessary to:
• Provide our services
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements
When no longer needed, information is securely deleted or anonymized.
Your Rights
Depending on your location, you may have the right to:
• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Request a copy of your data
• Object to certain processing activities
• Withdraw consent where applicable
To exercise these rights, contact us using the information below.
Children's Privacy
LeadPatrol is not intended for individuals under the age of 18.
We do not knowingly collect personal information from children.
Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those websites.
SMS Communications
LeadPatrol provides automated text messaging services on behalf of businesses.
Businesses using LeadPatrol are responsible for ensuring compliance with applicable messaging laws, including the Telephone Consumer Protection Act (TCPA), CTIA guidelines, and any other applicable regulations.
LeadPatrol processes message data solely to provide the requested service.
California Privacy Rights
If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to request access to or deletion of certain personal information.
LeadPatrol does not sell personal information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Changes will be posted on this page with an updated Effective Date.
Your continued use of LeadPatrol after changes become effective constitutes acceptance of the revised Privacy Policy.
Contact Us
If you have questions about this Privacy Policy, please contact us.